PHOTO BOOTH SERVICES:
TERMS OF USE

1. CANCELLATION, RESCHEDULING, AND REFUNDS

• 1.1 Non-Refundable Booking Retainer: To secure the requested event date and time, a non-refundable booking fee (the "Retainer") of $250 of the total package price must be submitted with a signed contract. Upon payment, the Company reserves the date exclusively for the Client and turns away all other inquiries. Accordingly, the Retainer is strictly non-refundable and non-transferable under any circumstances, serving as liquidated damages to compensate for loss of business and administrative overhead.

• 1.2 Client-Initiated Cancellation Timeline: The Client may cancel this Agreement at any time by providing written notice via email. The date the email is received dictates the financial outcome:

  • 30+ Days Prior to Event: The Client forfeits the Retainer. Any additional payments made toward the remaining balance will be refunded within fourteen (14) business days.

  • 14 to 29 Days Prior to Event: The Client forfeits the Retainer and remains contractually responsible for paying 50% of the remaining balance of the total contract value.

  • Less Than 14 Days Prior to Event: The Client forfeits the Retainer and remains contractually responsible for paying 100% of the total contract value. No refunds, partial refunds, or credits will be issued.

• 1.3 Rescheduling and Date Changes: Requests to change dates must be submitted in writing at least 30 days prior to the original date.

  • The Company will make every effort to accommodate the change, subject to existing availability. If available, all payments transfer to the new date.

  • A nominal rescheduling fee of $[Insert Amount, e.g., 50.00] will be billed to modify schedules and backend files.

  • All transferred bookings must take place within 12 months of the original date, or the funds are forfeited. If the Company is unavailable on the requested new date, it is treated as a standard cancellation under Section 1.2.

• 1.4 Outdoor Events and Weather: For outdoor setups, the Client must provide a completely dry, level, sheltered area (e.g., a commercial tent) protecting equipment from rain, wind, and direct sunlight. The Company reserves the right to immediately suspend or cancel operations, without liability or refund, if weather conditions (precipitation, winds $>15$ mph, or temperatures outside 120°F) threaten the safety of guests or electrical gear.

• 1.5 Force Majeure: Neither party shall be held liable for failure or delay due to acts of God, natural disasters, war, government-mandated lockdowns, pandemics, or other catastrophic events beyond reasonable control. In such events, all monies paid will be converted into a future service credit valid for 12 months; cash refunds will not be issued.

• 1.6 Company-Initiated Cancellation: If the Company must cancel due to an extreme emergency, severe equipment failure, or debilitating illness, it will make every effort to secure a replacement vendor of equal quality. If a replacement cannot be found, a 100% refund of all monies paid to date will be issued. This full refund constitutes the sole and exclusive remedy, and the Company shall not be liable for any indirect or consequential damages.

2. CLIENT RESPONSIBILITIES & VENUE REQUIREMENTS

• 2.1 Space and Surface: The Client must ensure the venue provides a designated area meeting these specifications: a minimum clear footprint of 10ft x 10ft with a minimum ceiling height of 8ft. The surface must be solid, level, dry, and stable (e.g., concrete, hardwood, tile, or tight carpet). The area must not obstruct marked fire exits or high-traffic service corridors.

• 2.2 Power Supply: The Client must ensure the venue provides a dedicated, grounded 110V, 15-20 amp electrical outlet solely for the Company’s use, located within 15 feet of the setup area. This outlet must not be shared with other high-power equipment (like a DJ system or catering trays). The Company is not responsible for service interruptions caused by unstable power delivery.

• 2.3 Internet Access: For packages including instant digital sharing (SMS, email, or AirDrop), the Client must provide the venue’s Wi-Fi network name and password prior to the event. If the venue lacks reliable signal strength or firewalls block connection, images will securely queue offline. The Company will upload the digital gallery within 24–48 hours post-event, and no partial refunds will be given for real-time delivery failures due to venue network issues.

• 2.4 Venue Access and Parking: The Company requires unobstructed access to the space at least 60 to 90 minutes prior to start time for setup, and 45 minutes post-event for teardown. If the setup space is not on the ground floor, a functioning elevator must be available. The Client must arrange for complimentary, secure parking for the Company’s transport vehicle for the entire duration of the booking.

• 2.5 Guest Conduct & Equipment Damage: Children under twelve (12) must be accompanied by an adult at the photo booth. The Company’s attendant reserves the right to refuse service to any guest behaving aggressively, excessively intoxicated, or acting in a manner risking harm or property damage. The Client accepts full financial responsibility for any theft of props, physical damage, or destruction caused to the Company's equipment by the Client, their guests, or venue staff, and will be billed for full repair or replacement costs.

3. IMAGE RELEASE AND INTELLECTUAL PROPERTY RIGHTS

• 3.1 Model Release: The Client grants the Company an irrevocable, perpetual, worldwide, royalty-free license to use, publish, display, and reproduce any photographic images, digital media, and videos captured by the photo booth during the event. This includes usage on the Company’s official website, social media profiles, marketing portfolios, and promotional materials. The Client waives any right to financial compensation or royalties.

• 3.2 Privacy Requests: If the Client prefers that images remain strictly private and excluded from marketing, they must notify the Company in writing prior to signing. If, following the event, a specific guest requests the removal of an image featuring their likeness from public digital galleries, the Company will remove or obscure that specific image within forty-eight (48) business hours.

• 3.3 Ownership and Copyrights: All digital assets created by the Company (including custom print overlays, digital interface screens, and template designs) remain the exclusive intellectual property of the Company and are protected under federal copyright laws. Upon final delivery, the Company grants the Client a non-exclusive license to download, print, and share the media files for personal, non-commercial use only. Commercial use, resale, or licensing of these assets without express written consent from the Company is strictly prohibited.